Useful documents - Car crashes
You may find these documents useful if you have been involved in a car crash.
They are also available in different places throughout the guide.
At the scene
Starting a claim
- Checklist - Factors to consider before making a claim using your car insurance
- Checklist - Letter of demand
- Letter of demand - other driver is insured (sample)
Problems with insurers
- Letter to insurer - can’t pay excess
- Letter to insurer - raising a dispute
- Letter to insurer - disputing amount claimed
- Letter to insurer - requesting documents
- Letter to AFCA - Insurance code complaint
Settling claims
- Settlement agreement (sample)
- Letter to insurer offering to pay insurance debt
- Letter to insurer asking to be released from a debt
Magistrates Court of WA
- Fact Sheets - Civil Matters
- Magistrates Court (Civil Proceedings) Forms
- Magistrates Court (Fees) Forms
- Self-Represented Litigants Guide
Reviewed: 23 January 2023