I am insured - Car crashes

car crash self-help guide logoBefore deciding to make a claim on your insurance policy there are a number of factors to consider.

  • Will it increase your insurance premiums or prevent you getting discounts on premiums in the future? Most insurers offer discounts on premiums if you have not made a claim before.
  • Will claiming negatively impact on your ability to get insurance in the future?
  • Will you have to pay excess? Check your policy for how much you have to pay.

You might want to think about not making a claim against your insurance policy, and paying for any repairs yourself, if:

  • there is very minor damage to any cars or property
  • the total cost of repairing the damage is not much more than the excess on your policy.

You may be able to take action against the other driver yourself, and not make a claim through your insurance policy, if the other was at fault driver, is insured and admits liability.

You should get legal advice about your options.


If you take action against the other driver and change your mind, your insurer may refuse to help. This could be because your actions may have affected the insurer’s ability to recover the debt from the other driver. If you have interfered or prejudiced the company’s ability to take action against the other driver, it may reduce or reject your insurance claim.


If you have a car loan and your car is written-off, you still have to repay the loan.


The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.