COVID-19: How we can help

Legal Aid WA will continue to provide all services to the West Australian community through COVID-19. We are also committed to the health, safety and wellbeing of our clients, staff and the wider community.

Managing the risk

Our approach is to put the safety of our clients, staff and community at the centre of everything we do. We have taken several steps to minimise the risk of exposure to COVID-19 and limit the spread.

We have formed a dedicated response team to ensure that Legal Aid WA is responding to the changing status of COVID-19 in the community.  This team meets regularly to monitor the impact of COVID-19 on our clients, staff and service delivery.

We are following guidelines about quarantine, isolation, masks, social distancing and hygiene, and we are employing additional cleaning in our office spaces.

We are changing the way we deliver our services to reduce the risk of exposure to COVID-19. This may involve using personal protective equipment and increased social distancing, or providing services by phone or video instead of in person. All Legal Aid WA services are still available.

Our services during COVID-19

Legal Aid WA will continue to provide the same range of services, however our in-person advice appointments and duty lawyer services may be provided in a different way. See COVID-19: Service changes for more information.

*** Please understand that changes in how our services are provided may be made with little or no notice.

For legal information or to ask about our services, you can call the Legal Aid WA Infoline on 1300 650 579 or use the Infochat service on this website. These are available as usual from 9 am to 4 pm, Monday to Friday.

If we cannot assist you, we will refer you to another agency for help.

Legal information related to COVID-19

We have created a range of legal information resources to help you understand the rules and legal processes that are in place during COVID-19, and respond to some of the related legal issues you may be facing.

Courts and other organisations

Courts, tribunals and various legal organisations across Western Australia are making changes to the way they operate and provide services to manage the risk of COVID-19.

Before you attend a court, tribunal or other legal organisation, check their current procedures by visiting their website or calling them.

If you are required to attend a court or tribunal but you are unwell or need to self-isolate, call and advise them of this, and follow the directions you are given.


More information


Reviewed: 17 May 2022 9.00 am.


The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.