COVID-19: How we can help

Legal Aid WA is committed to continuing to provide legal information and assistance to the West Australian community during COVID-19. 

See how we are continuing to help while managing the risk of COVID-19.

Our services during COVID-19

We continue to provide the same range of services, however, our in-person advice appointments and duty lawyer services are being provided in a different way at present. See COVID-19: Service changes for more information.

For legal information or to ask about our services, you may still call the Legal Aid WA Infoline on 1300 650 579 or use the Infochat service on this website. These are available as usual from 9 am to 4 pm, Monday to Friday.

If we cannot assist you, we will refer you to another agency for help.

Legal information related to COVID-19

We have created a range of legal information to help you understand the different rules and legal processes that are in place during COVID-19 and to offer guidance in responding to particular legal issues that have arisen at this time.

Managing the risk

Legal Aid WA is committed to the health, safety and wellbeing of its staff, clients and the wider community. During COVID-19 we have taken several steps to minimise the risk of exposure and spread, which includes following quarantine, isolation, social distancing and hygiene guidelines and employing additional cleaning in our office spaces. To assist us in managing the risk, you may be asked health related questions before having contact with staff in person. 

A dedicated response team has been formed to respond to the changing status of COVID-19. This team, in conjunction with the senior management team of Legal Aid WA, continues to meet and monitor the impact on Legal Aid WA staff and the services they provide to the West Australian community.

Courts and other organisations

Courts, tribunals and various legal organisations across Western Australia are taking active steps to manage the risk of COVID-19. This means there are changes to the way in which they operate and provide services. 

If you are due to attend a court, tribunal or other legal organisation, check their current procedures by visiting their website or telephoning before you attend. If you are unwell or need to self-isolate, telephone the relevant court or tribunal and follow the directions you are given.

If you require assistance from Legal Aid WA prior to your court date, contact the Infoline on 1300 650 579 or use our web Infochat service. 


Reviewed: 18 May 2020


The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.