How does identity theft happen?
Identity theft can happen in many ways including as part of a well-organised international scam or by someone you know. It can happen online or over the phone. It can also happen when someone gains access to the personal information in your wallet, mail or other places.
How can someone steal your identity online?
Online identity theft is increasingly common. It occurs in a number of ways. For example, if someone creates or uses a profile on a social networking site under a fake name or by using someone else’s personal information, it is identity theft. Some social networking sites have rules to avoid identity theft. Profiles that break those rules can be removed from the site.
Perhaps an identity thief has hacked into your online accounts. This can happen when an identity thief gets hold of your password, the answers to your security questions or your login information. It can also happen through computer viruses.
How can you protect yourself from identity theft?
There are many sources information on how to protect your personal information particularly online:
- Office of the eSafety Commissioner
- ThinkUKnow for information on how to protect young people’s privacy online
- protectfinancialid.org.au (Australian Banking Association Protect Your Financial Identity)
- Office of the Australian Information Commissioner
- Federal Attorney-General's Department booklet Protecting Your Identity
- Australian Federal Police.
Who should I tell if someone has stolen my identity?
If someone has stolen your identity to access your money, contact your bank or credit society and the police immediately.
Visit the Australian Cybercrime Online Reporting Network (ACORN) to securely report instances of cybercrime (such as hacking, online scams, online fraud, identity theft and attacks on computer systems). It also has information on how to recognise and avoid common forms of cybercrime.
If someone is using your identity on a social networking site such as Facebook or Twitter, report it to the website administrator. If you are a child, tell an adult.
Where can I get support as a victim of possible or actual identity theft?
If you think your personal information is at risk, for example, because you have lost or had your purse or wallet stolen and your personal information is at risk, you may be able to get assistance from IDCARE on 1300 432 273 (toll free) Monday to Friday 8 am to 6 pm AEDT. IDCARE is Australia and New Zealand’s free and anonymous national identity theft support service. IDCARE will work with you to develop an action plan to deal with your situation.
Reviewed: 11 April 2018