Documents and links about borrowing money

Many problems can arise from borrowing money, especially if you can’t pay back the loan.

The resources below will help you find out about:

  • credit reporting
  • financial hardship and mortgage stress
  • car loans
  • consequences of being a guarantor or co-borrower.

Car, personal and home loans 

MyCar website

Learn about your legal rights when buying a car and where to get help if something goes wrong, including if you need a loan or if you have a loan and can’t pay it.

What’s the law?

This resource is designed for people who have recently arrived in Australia. It includes basic legal information about these topics:

  • Buying a car, including taking out a loan or car finance.
  • Payday loans and the dangers of short-term finance.
Mortgage stress self-help guide

This guide may help if you are having problems paying your mortgage. It includes information about hardship variations and the different options available if you are behind in your home loan.

Other resources
  • ASIC's MoneySmart website
    Has a range of information and publications on borrowing and credit. Includes resources for Indigenous consumers dealing with book-up, credit, insurance, paying for funerals and superannuation. Also has a mobile app you can download to work out the real cost of buying and running a car.

  • My Dardy Car audio series
    A radio documentary series and Facebook page for Indigenous consumers on their rights when buying a car or getting it repaired. Provided by Consumer Protection (the Department of Energy, Mines, Industry Regulation and Safety WA).

  • National Debt Helpline - call 1800 007 007
    For free independent financial advice.

  • Magistrates Court of WA website 
    Factsheets and forms for both judgment creditors and debtors involved in civil matters.

  • Australian Financial Complaints Authority
    The AFCA deals with complaints about financial service providers including banks, insurance companies, credit unions, building societies, non-bank lenders, mortgage brokers, and financial planners.  

  • Banking Code of Practice
    Sets out the standards of service and practice in the Australian banking industry for individuals and small business customers, and their guarantors.

Guarantors and co-borrowers

Credit reporting


Reviewed: 14 August 2019  


The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.