Quarterly service and finance reports

In 2018, the Commission resolved that Legal Aid WA would report at regular intervals on its performance. The Commission's view was that the once-a-year Annual Report was insufficient and that Legal Aid WA should report quarterly.

Western Australians have a right to clearly understand Legal Aid WA’s performance and so these reports will be publicly available on our website. We will produce these reports every quarter to provide updates on our services, outputs, financial position and priority projects. More regular release of information is consistent with broader moves across government to open data. We’re confident that more transparent information will contribute to better operational efficiency and improved engagement with stakeholders. 

It is taxpayers’ money that we use and we are an open and accountable organisation. Creating and distributing quarterly reports in this way will put Legal Aid WA at the forefront of openness and transparency in the Western Australian public sector. 

You can read the most recent quarterly report below and download copies of quarterly reports from the past two years.

infographic from current quarterly report

Priority project updates

New service for families in the Children’s Court

On 1 January 2019, Legal Aid WA introduced grants of legal aid for families in the protection and care list at the Children’s Court. Our guidelines provide for all parents, who meet our means test, to receive aid. That aid is for advice, investigation and negotiation with the Department of Communities, and representation at the next court date. The guidelines provide that Legal Aid WA will extend aid beyond the next court date where the case has reasonable prospects of success.

More help for people experiencing mortgage hardship

In March, Legal Aid WA expanded its mortgage hardship service in response to record numbers of personal bankruptcies. We’re taking the law to where it is needed, and our lawyers are now providing outreach services in high-debt locations including Midland, Merriwa and Baldivis. Our lawyers provide free, specialist legal advice and help. In providing this service, Legal Aid WA works closely with financial counsellors to provide a joined-up service.

New chat service

In mid-February, Legal Aid WA launched a new online legal chat service. This new service will improve access to justice by giving people another way to get legal information – through live online chat. People browsing our website now see a balloon that invites them to chat with one of our operators. This new service is a great help to people who work in open plan and don’t have the privacy to discuss sensitive legal matters over the phone.

Funding extension

The Australian Government has announced that it will extend funding for Legal Aid WA’s integrated duty lawyer and family violence support service. This court-based service involves a duty lawyer working with a social worker to help self-represented litigants affected by family violence. The Government had funded this service as a pilot program but, after a successful evaluation, have extended funding to 30 June 2022.

Financial performance

At the end of March 2019, Legal Aid WA was tracking $1,386,195 ahead of the budget set by the Commission after adjusting for the expected receipt of both State and Commonwealth supplementary funding.

Year-to-date March 2019

Commonwealth funding:  $31,849,205
State funding:  $38,736,540
Other income:  $3,252,206

Total revenue:  $73,837,951

Total expenditure:  $64,219,644

Surplus*: $9,618,307

* The operating surplus of $9,618,307 at 31 March 2019 is due to the receipt of Commonwealth funding 6 months in advance.

Note: These are management figures and have not been audited.

Download quarterly reports


The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.