Quarterly service and finance reports

In 2018, the Commission resolved that Legal Aid WA would report at regular intervals on its performance. The Commission's view was that the once-a-year Annual Report was insufficient and that Legal Aid WA should report quarterly.

Western Australians have a right to clearly understand Legal Aid WA’s performance and so these reports will be publicly available on our website. We will produce these reports every quarter to provide updates on our services, outputs, financial position and priority projects. More regular release of information is consistent with broader moves across government to open data. We’re confident that more transparent information will contribute to better operational efficiency and improved engagement with stakeholders. 

It is taxpayers’ money that we use and we are an open and accountable organisation. Creating and distributing quarterly reports in this way will put Legal Aid WA at the forefront of openness and transparency in the Western Australian public sector. 

You can read the most recent quarterly report below and download copies of quarterly reports from the past two years.

infographic from current quarterly report

Priority project updates

New Service Launched 

In April we launched our Disability Royal Commission Legal Service. This new service will provide legal help to people interacting with the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. Our new service helps people who have to prepare submissions or give evidence before the Commission. It will also assist those who need legal advice as a result of the Royal Commission’s findings. 

Simple, Smart Separation

In June, Australia’s eight Legal Aid Commissions launched amica – our new online dispute resolution tool. amica is a mobile-first tool to guide separating couples through property settlement and parenting arrangements. It is a platform that enables separating couples to participate in an online dispute resolution process. amica will provide an alternative to self representing in the Family Court. 

We’re Now on Facebook!

In April, Legal Aid WA launched a Facebook page. Our new social media presence will deliver legal assistance news and updates on Legal Aid WA developments to people across the spectrum. Our social media presence will raise awareness of Legal Aid and the services available. It will also increase the number of visits to our website and the valuable legal information contained there. 

Reducing Incarceration Rates

On 6 April, we launched our new Reducing Avoidable Remand service. This service is made up of a ‘ready response team’ of duty lawyers who interview people remanded in custody and apply for bail in suitable cases. The service also includes support workers to help people comply with their bail. One eighth of the prison population eventually gets bail. Our new service will speed up the process and slash prison numbers. It will avoid the harm that comes from being in prison unnecessarily. 

Assessing Efficiency

We’ve substantially increased our efficiency in assessing and granting aid. Audited figures this quarter show that we have processed 10% more applications for aid compared to last year. Our assessors have achieved that with fewer staff. They have also reduced the time taken to assess applications for legal aid. They have assessed 54% of applications within five days compared to 41% the year before. They have assessed 81% within 14 days compared to 68% last year. 

Financial performance

At the end of June 2020, Legal Aid WA was tracking $1,448,023 below budget set by the Commission after adjusting for the expected receipt of both State and Commonwealth supplementary funding.

Financial performance Year-to-date June 2020 Forecast^ June 2020
Commonwealth funding $36,981,330 $36,981,330
State funding $54,977,143 $54,977,143
Other income $4,284,967 $4,284,967

Total revenue



Total expenditure







* The reduced operating deficit of $2,189,293 compared to budget as at 30 June 2020 is due to to lower other operating expense, reduced salary costs, reduced grant payments to CLC's and lower unfunded Legal expenses. 

^Forecast Actuals to the end of June are Legal Aid WA best estimate of where were believe the Commission's finances are currently expected to be at year end. 

These are management figures and have not been audited. 



Download quarterly reports


The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.