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Mental health

Mental health


Mental health law in WA changed as of 30 November 2015.  For fact sheets and brochures from the Mental Health Commission on the changes click here.

Where can I get legal advice, assistance or representation?

  • Contact the Mental Health Law Centre (MHLC) on (08) 9328 8012 or 1800 620 285 (freecall from a landline) for legal advice, assistance and representation to anyone whose legal issues are directly connected to a mental health problem. Guides and brochures on different topics can be downloaded from the MHLC website.
  • Contact the Mental Health Advocacy Service  on (08) 6234 6300 freecall 1800 999 057. It is a free independent service helping people with a mental illness protect their rights. It can help you apply to the Mental Health Tribunal and provide support for you in the hearing.

What if I have a complaint about a mental health service?

If you have a complaint about the provision of care by mental health services, the first step is to contact the hospital or health service where you were treated.
Instructions for lodging a complaint and links to consumer liaison officers at hospital and health services can be found on the WA Department of Health, Healthy WA website.

If the complaint cannot be resolved at that level you can complain to the Health and Disability Services Complaints Office  Complaints and enquiries line from Monday to Friday 8.30am -4.30pm on (08) 6551 7600, TTY (08) 6551 7640, country freecall 1800 813 583.


Where can I get more information?

  • Contact the Mental Health Tribunal (which replaced the Mental Health Review Board) on (08) 61453900 for information about the Mental Health Act 2014 (WA) and the review process.
  • Go to Government of WA Mental Health Commission web site for information on mental illness.
  • Contact the Mental Health Emergency Response Line a free 24 hour telephone information service 
    on 1300 555 788 (metro) 1800 676 822 (Peel).
  • Contact the Mental Illness Fellowship of WA which provides services for people affected by schizophrenia and mental illness on (08) 9228 0200.
  • Contact the  Health Consumers' Council of WA on (08) 9221 3422 or 1800 620 780 which advocates for consumers to government, doctors, other health professionals, hospitals and the wider health system.
  • HelpingMinds (formerly Arafmi) provides free support and information to family and friends of WA people with mental health issues. You can contact HelpingMinds on 1800 811 747.
  • The Specialist Aboriginal Mental Health Service (SAMHS) Metropolitan supports both Aboriginal consumers and carers in accessing mainstream mental health services, and in better meeting the needs of Aboriginal people. The metropolitan service can be contacted on (08) 9235 2400.
  • The COPMI (Children of Parents with a Mental Illness) website has information that may help parents, their partners, carers, family and friends in support of children with parents who have a mental illness.
  • The Personal Helpers and Mentors service (PHaMs) aims to provide increased opportunities for recovery for people over 16 whose lives are severely affected by mental illness. For more information on eligibility for this service and how to access it visit the PHaMs website.
  • You can find information that may help with recovery and promote mental health and well being on the RUAH Mental Health Support Services website. For mental health support from RUAH call (08) 9485 3939 or go to this RUAH website link to find out about support services.
  • The Western Australian Association for Mental Health has a website with information to support people affected by mental illness. 

Last reviewed: 11/12/2015

Last modified: 5/08/2016 11:21 AM


The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.