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Migrants, other languages and cultural backgrounds

Migrants, other languages and cultural backgrounds

Interpreting services

Legal Aid WA uses the services of accredited and confidential interpreters where needed. Please let our staff know if you need an interpreter when making an appointment. Appointments can be made in person at any Legal Aid WA office or through the Legal Aid WA's InfoLine on 1300 650 579.   

You may also find the following accredited interpreting services helpful: 

Legal Aid WA receives a number of inquiries each month from people from non-English speaking or culturally diverse backgrounds who have recently arrived in Australia and who need help and advice about immigration issues. Legal Aid WA has a specialised Immigration service that provides  legal advice and assistance about immigration issues. The Legal Aid WA website also has important information for Refugees and asylum seekers that may be helpful if you have recently arrived in Australia on a humanitarian or refugee visa. 

Further legal and other community services providing information for migrants and people from non-English speaking and culturally diverse backgrounds are listed below. These services are not Legal Aid WA services. Legal Aid WA expressly disclaims any liability and responsibility for the advice and information provided by non Legal Aid WA services and advises there may be other organisations able to provide you with advice and information that are not included on this website. 

Community services

The Ethnic Communities Council of Western Australia provides information and training to government about the needs of ethnic communities in Western Australia. For more information, contact Ethnic Communities Council of of Western Australia on (08) 9227 5322.  

Ethnic Disability Advocacy Centre staff assist people with disabilities from non-English speaking or culturally diverse backgrounds access mainstream services. For more information, contact the Ethnic Disability Advocacy Centre on (08) 9388 7455 or 1800 659 921.    

Fremantle Multicultural Centre assists migrants and refugees who are in need of crisis accommodation and settlement support. Staff provide employment and training workshops, English classes as well as many other services to assist migrants and refugees. For more information, contact the Fremantle Multicultural Centre on (08) 9336 8282. 

Metropolitan Migrant Resource Centre Inc provides a range of legal and non legal services to recently arrived migrants and refugees. For more information, contact the Metropolitan Migrant Resource Centre Inc on (08) 9345 5755.

Multicultural Services Centre of WA (Inc) provides information, referrals, counselling, literacy classes, training programs, advocacy, and emergency relief services to migrants and refugees. For more information, contact the Multicultural Services Centre (Inc) on (08) 9328 2699.

Multicultural Women's Advocacy Service staff provide assistance to women and children from non-English speaking backgrounds obtain emergency accommodation and financial relief in crisis situations. They also provide safety planning and counselling services and have an advocacy service to assist clients access mainstream services. For more information, contact the Multicultural Women's Advocacy Service on (08) 9328 1200. 

Government services 

Centrelink has services to help people from non-English speaking or culturally diverse backgrounds including language, literacy and numeracy programs and financial assistance. If you have recently arrived in Australia on a humanitarian or refugee visa, you may be eligible for a crisis payment. For more information, contact the Centrelink Multicultural Call Centre on 131 202. 

Department of Immigration and Border Protection (DIBP) is the Commonwealth government department that makes decisions about the status of applications for immigration to Australia. The DIBP website has detailed information about the different categories of visas and about Australia's Refugees & Humanitarian program.  For more information, contact the DIBP on 131 881.  

Migration and Refugee Division of  the Administrative Appeals Tribunal (AAT) reviews decisions made by Department of Immigration and Border Protection  made in relation to general visas and in relation to Protection visas. The online application forms provide detailed information about how to lodge applications with the Migration and Refugee Division of the AAT. For more information, contact the Migration and Refugee Division of the AAT on 1800 228 333.

Office of Multicultural Interests has a directory of services available on their website. For more information, contact the Office of Multicultural Interests on (08) 6552 1500.  

Western Australia Police Service Community Diversity Unit staff are available to assist migrants and people from non-English speaking and culturally diverse backgrounds access mainstream Police services. For more information, contact the Western Australia  Police Service on 131 444 or contact the Western Australia Police Service Community Diversity Unit on (08) 9222 1962.  

Important: The telephone numbers listed above  for the Western Australia Police Service are not the telephone numbers to be used in an emergency or life threatening situation. If you have an emergency or life threatening situation, contact the Western Australia Police Service on 000.

 

Last reviewed: 20/09/2013

Last modified: 3/07/2015 9:34 AM

Disclaimer

The information displayed on this page is provided for information purposes only and does not constitute legal advice. If you have a legal problem, you should see a lawyer. Legal Aid Western Australia aims to provide information that is accurate, however does not accept responsibility for any errors or omissions in the information provided on this page or incorporated into it by reference.